If you need help with issues outside of the Office of the Information Commissioner Queensland’s (OIC’s) powers, one of these organisations may be able to assist you:
Privacy or cybercrime complaints
| Issue | Organisation |
|---|---|
Privacy complaints about Commonwealth government agencies Privacy complaints about private Privacy complaints about a private health | Office of the Australian Information Commissioner |
| Report a cybercrime, incident, or vulnerability | Australian Cyber Security Centre Telephone: 1300 292 371 | Make a report |
| Report a scam | Scamwatch Report a scam by submitting this online form |
| Direct marketing or spam emails | Australian Communications and Media Authority |
Complaints or concerns with government
| Issue | Organisation |
|---|---|
Complaints about Queensland government agency actions or decisions | Telephone: (07) 3005 7000 or 1800 068 908 |
| Concerns about corruption by politicians or public sector officers, including misconduct by Queensland police | Crime and Corruption Commission (CCC) Telephone: (07) 3360 6060 or 1800 061 611 Email: mailbox@ccc.qld.gov.au |
| Raise an issue about financial waste and mismanagement by a Queensland government agency | Telephone: (07) 3149 6000 |
| Complaints about Commonwealth government agency decisions | Commonwealth Ombudsman |
Other regulatory bodies
| Issue | Organisation |
|---|---|
Complaints about private sector employers, working conditions, and unfair dismissal | Fair Work Ombudsman Fair Work Commission Queensland Industrial Relations Commission |
| Complaints about real estate agents | Real Estate Institute of Queensland (REIQ) Telephone: (07) 3249 7347 | Email: reception@reiq.com.au (Note: only accepts complaints from REIQ members) Office of Fair Trading Telephone: 13 74 68 Email: Brisbane.OFT@justice.qld.gov.au |
| Complaints about a doctor or private health care provider | Australian Health Practitioner Regulation Agency Telephone: 1300 419 495 Health Ombudsman Telephone: 133 646 Email: info@oho.qld.gov.au |
| Complaints about Queensland lawyers | Legal Services Commission Telephone: 3406 7737 or 1300 655 754 |
| Complaints about human rights, discrimination, sexual harassment, vilification and victimisation | Queensland Human Rights Commission Telephone: 1300 130 670 Email: info@qhrc.qld.gov.au |
| Complaints about goods or services purchased from a business | Telephone: 13 74 68 |
| Concerns about marketplace competition, consumer protection, fair trading and product safety | Australian Complaints Commission Telephone: 1300 302 502 | Make an enquiry |
| Complaints about banks, insurance or other financial services | Australian Financial Complaints Authority Telephone: 1800 931 678 |
| Complaints about energy or water providers | Energy and Water Ombudsman Queensland Telephone: 1800 662 837 |
| Complaints about telephone or internet service providers | The Telecommunications Ombudsman Telephone: 1800 062 058 |
| Complaints about a failure to uphold the Charter of Victim’s Rights | The Office of the Victims' Commissioner Telephone: 1800 714 100 |